Our customers love High Country Performance 4x4. Some have been coming here for over 30 years! Here is feedback of what our customers have to say about their experience at High Country Performance 4x4.
February 13 at 7:43am
This is my 4th truck build but my first by HCP4x4. They were professional, experienced, friendly, and went out of their way to tell my how my build was going along the way. I got my truck back yesterday (Icon stage 5 suspension / sliders / skids / tires / exhaust / cold air intake) and have only launched it at some serious street moguls and railroad tracks, but it handles like a dream and their work was great. I will be going back to them for all my 2015 4runner work.
Very satisfied with service and work, you've got a good team!
I am totally impressed with the level of professionalism shown to me by Erik at the front counter and Ryan the mechanic. My Rubicon was a new(used) Jeep to me and I ended up with a lot of repairs that previous owner avoided. While I was seeing a lot of expense having to go out, Erik went above and beyond in my opinion to cut any costs where he realistically could. I can't say thank you enough, and as I told Erik I try to share my "wealth" with a smile.
"I'm in the customer service industry and know outstanding client satisfaction. Erik and crew were off the charts fantastic and very helpful. I'm a very satisfied customer and will continue to do biz in the future. Thank you!!"
”Very friendly and knowledgeable people.”
”Would recommend them to anyone looking for offroad parts or vehicle maintenance.”
”They do great work!!.”
Dropped of Jeep early (7a.m.) but I was met by Eb the shop foreman. Friendly, professional, and efficient service on AEV 3.5" lift install. John, Chris, and Joel were also very patient & helpful on the sales side. Thanks guys!!!
”John + Brigham were very nice to work with + explained everything + all options available.”
”Would highly recommend HCP4x4.”
"First off, Alan, you have a wonderful business and staff.
"I came to your shop at the recommendation of my son Matt. I live in Pueblo and wanted the best shop in the state to do the work on my 2013 Wrangler Unlimited Rubicon 10th Anniversary Edition. Matt said there is no better shop anywhere in Colorado."
"Kenny took my order over the phone and walked me through my many options."
"Erik and Kenny were extremely helpful when I dropped my Jeep pff and make the final decisions. Their recommendations were right on."
"When I picked up the Jeep, I was extremely satisfied with the delivery process. The Rubicon looked better that I thought it would. (The way it should look)
"I've had it back home for two weeks now and still smile every time I look at it."
"Great work, job well done."
”Your shop was the only shop that could take care of my problem.”
”Thanks for your help!”
”P.S. you have a new customer...”
Joel was very professional at his job. Would recommend anyone to do business with him and High Country 4X4!
"This last visit was just a quick diagnostic appointment.",/p>
"All of my past dealings with High Country have been excellent!"
"Great customer service and great work!"
"Eric was very helpful! Service was much better now than before. THANKS!"
”George and Joel were awesome!”
”Appreciate everyone who helped pull off the surprise for our son.”
”I'll be back based upon the service I got from John.”
HCP is the only shop I would bring my truck & Jeep to, specifically because of the work that Scott Polk does. His skill and professionalism and attention to detail are outstanding. Thanks for having him on board your team.
”Erik and all did a great job as always.”
-Mr.Dunn and Mr.Wilson, I had the pleasure of receiving service fro my 2017 Toyota Tacoma from your store last week and felt compelled to pass on my impressions and comments as a customer. My experience started back in July (17th) when I stopped in to discuss lift options with your store employees. The salesperson I met was Chris Skalecke. I was struck immediately by his easy-to-talk-to nature, impressive technical experience with Tacomas and his ability to make me feel my business was important. We discussed several options for my truck and agreed to continue over email. Over the next 7 weeks, Chris and I exchanged many emails and phone calls covering all the details concerning my truck. I was impressed with Chris's responsiveness, never going longer than 24 hours to respond to one of my many questions or concerns. Additionally, Chris's attention to detail ensured that I selected the right equipment and parts for my truck. When the day arrived to lift my truck, all the parts were on hand, scheduled work was performed, and delivery was 1/2 day early. Impressive! In closing, I just want to say how impressed I was with Chris and your entire staff. Everyone I came in contact with was very responsive and friendly. Being in the Air Force for 30 years I know the challenges of putting the right people in the right positions to move the mission forward. Gentlemen, you have accomplished that and more. Thank you again for the great experience, and I look forward to ding business in the future. Sincerely, Steven K. B.
They are a class act, great staff, quality work, and they back their product.
"Erik was outstanding and very helpful throughout the entire process. Always followed up and did a detailed job of researching questions and options. Communication was frequent and when needed."
"Craftsmanship was very good and all work preformed as intended. The typical last minute curve balls during the build were promptly discussed and communicated and addressed professionally."
I dealt with Chris, John and George during my service throughout the entire process from choosing the right products, to explaining the services and work done. Every employee at HCP was kind, patient and informative! I NEVER felt uncertain or taken advantage of and I am beyond pleased with the work done to my Jeep. HCP staff is well educated and seems to truly care about the work done at their company. Thank you so very much...will be back for more!
Overall, very pleased about the work done to my truck. Everyone was very accommodating and helpful. High Country Performance has earned my trust when needing any type of work or maintenance done.
"Great job High Country!!"
"I look forward to bringing all my 4X4 parts upgrades to you, and the price point is great."
Great customer service! I am always greeted when I come in and employees always check to see if I have been helped. Chris gave me great advice when I was re-gearing and recommended a couple other things that he thought I should do (replace front axle housing). Chris also took a lot of time answering questions and making recommendations for a rear bumper, rock rails, and body armor.
"John was awesome at the beginning and this was my first lift/ accessory experience. Got to meet John and Max when picking up the vehicle and they were just as pumped for the new lift. Dustin was a great Service Advisor on a few things that popped up."
These guys did a lift on my xj cherokee and were awesome to work with. They were very willing to help me stay within with my budget and still put together an awesome custom setup for me. They've got a ton of front of house accessories, recovery tools, and gear too if that's what you're after. I highly recommend this place.
I worked with George, who was outstanding! This was my third attempt at getting the right rear springs. Recognizing the challenge this has been, George went above and beyond to make things right and that included rebuilding the front coilovers to allow proper leveling, rush scheduling before hours, and performing an alignment to ensure ride quality. All without extra charges! I have since told people and this is why I recommend HCP4X4 and will return for future needs. Thank you Sean!
Eric was great. I must have spoken with him 5 times through out the day as he walked me through buying and installing a part bought from somewhere else. I like to think I'm kind of a customer service expert and I was beyond impressed. Thanks, Eric the jeep came out great. And the next time I need parts I'll be headed straight to you folks (and hopefully they'll be in stock).
John was awesome!! He was quick to respond, very kind in his approach and super friendly when answering my questions. George was great as well!! You have a top flight organization and are "best in class" when it comes to Jeep service. P.S.- I am sending my friend Raeann for service work on her 2007 Jeep JKU. She will be calling John this week! Thank you!
Everything was great. I'll come back.
First time using High Country 4x4 and GREAT service and nice guys all around! We will use you again in the future.
This is my 4th truck build but my first by HCP4x4. They were professional, experienced, friendly, and went out of their way to tell my how my build was going along the way. I got my truck back yesterday (Icon stage 5 suspension / sliders / skids / tires / exhaust / cold air intake) and have only launched it at some serious street moguls and railroad tracks, but it handles like a dream and their work was great. I will be going back to them for all my 2015 4runner work.
You guys at the shop got me back on the road in a timely manner. Good communication throughout the day as you fixed the Jeep. Thank you.
You guys are awesome, Thanks! Rusty & Pam
"Worked with Chuck and Dustin. I like the detail and commitment of service proposal with costs and communication as issues arose during repairs. Both these folks were professional and did not make me feel intimidated or less than a valued customer."
?HCP4X4 is an excellent organization, as I have experienced many times over many years."
"I just had your boys at High Country Performance 4X4 install a lift on my Jeep. Owen and Paul helped me with the whole process. I have to say that I am impressed with the way you guys do business. I'm pretty sure that the professionalism customer service, and honesty is core values that come form the top down."
Owen and Paul conducted themselves as if they owned the business, like the shop's reputation was important to them and that the customer gets what they are looking for. Thanks to these two guys knowledge and advice. My Jeep came out great! These men are great representatives of High Country Performance 4X4. I appreciate the great customer service, honesty, and knowledgeable people you have there and just a great overall experience. That is rare these days. Thanks."
"I am always satisfied and confident the job will be done in a very professional manner. Thanks for another great job. Ron S."
I am a fixed ops director for a multiline new car dealership so customer service is a priority in my professional life. Your team is outstanding. George kept me updated, Owen kept me updated and informed, Brigham was very informative and all were courteous and polite. P.S. I was referred by Erik T. Thank You!
John Wiskamp gave me an estimate based on time and stayed within his estimate while doing extra work during that time. Very impressed with work done and accuracy of estimate, John was true to his word, thank you Bob M.
Outstanding service as always. Your Professionalism and product knowledge provides me with the confidence to way off the beaten path with my Rubicon. Thank you RJ!
R Spurr reviewed High Country Performance 4x4 — 5 star
July 8, 2014 · .. These guys are awesome. They helped me out with what i needed and went above and beyond. They have earned a long time customer.
"John Wiskamp was excellent to work with. Very helpful and extremely professional. While the scope of my work was small compared to some/ most of the jobs you do, I never once felt intimidated or un-important. I was treated like you cared and greatly appreciate this."
"This was my 1st time at High Country Performance 4X4 and it won't be my last. My Toyota truck will be coming back! :) Thank to everyone at High Country."
"PS- The shocks and struts are awesome! Rides like new again!"
John is our representative. He's awesome! Very, Very knowledgeable & helpful. We appreciate his candor & honesty when it comes to upgrading our Jeep Wrangler. He's truly the best! We won't go anywhere else!
I split 2 major upgrades between High Country and another shop and by doing this...it just made everything more complicated so I will not be making that mistake again and will use High Country to do the complete job. Owen and the HCP staff did their best to satisfy my Jeep's needs and my expectations. Their efforts were exemplary. Not everything went perfectly, but the staff at High Country kept at it to the completion of the upgrades.
"I really appreciate the dedication to 4X4 excellence in all ways. You have superior quality and customer service. It's refreshing to see a local business thrive providing this level of excellence. A special thanks goes out to Erik Rudolph for tackling a tough problem for me and seeing my dream through final creation! (Recaro Style XL custom install)"
The experience was GREAT! Everything that was needed to lift my Jeep was explained and I didn't feel I was upsold on anything. My appointment was 2 days later and the vehicle was ready when I was told it would be. There were no surprises and the bill was precisely what I expected. Thank You!
Great customer service! My truck runs great! The ride is smooth as promised. Thank You!
”You guys do a great job.”
”I've been a customer for many years.”
”Keep up the good work!”
John was very helpful, explained everything to me. Very patient and helpful, I will be back!!!
I'm always nervous about putting my vehicle in the hands of someone but I feel I can really trust High Country. Thanks!
”It's great finding a shop that I feel confident in to do quality work.”
”Everything was fantastic.”
”Can't think of anything that would have been done better.”
”Really appreciate everything.”
N Bush reviewed High Country Performance 4x4 — 5 star
February 1 · Couldn't ask for better service. Great work done to my JK installing a lift with new tires. John was incredibly helpful in providing me with all the information I needed. I'll be back to do more work soon!
You folks are always consistently strong on service, delivery, and provide thorough explanations, and are very knowledgeable.
”I have brought my Jeep in twice and both times you have exceeded my expectations.”
I moved to Colorado from Michigan in 2015. My new wrangler needed some grab bars, so I searched on the web for them. Thought I ordered them from HCP4X4. Stopped in to pick them up and realized I ordered them from (down the road)...embarrassing! Your sales guy, can't remember his name (maybe Erik), gave me directions and offered to install the grab bars...who does that?! I took him up on his offer and he got a customer for life! Thanks!
"Paul was tremendous in educating me on options, took me for a ride so I could choose correctly. He worked with my challenging schedule to help get my lift while I was in town and even scrambled to the tire store."
"I've been a customer since 1986; Glad to be back>"
Your shop and sales area is always nicely stocked and clean. The sales team is very professional. The service staff does great work. Thank you!
"Very good Techs and sales/ service people. I always recommend HCP4X4 too all my friend."
”Once again - Thank You!”
”Great working with Brigham and everyone!”
John and everyone there were awesome! Fantastic installation on my new suspension and great communication throughout the process!
”I am very happy with the work done!!.”
”I will recommend HCP in the future!.”
I was in your shop a few days ago and spoke to Erik Rudolph. I had some questions about getting some work done on my truck. I just wanted to let you know, I was very impressed with Erik’s knowledge and professionalism. He answered all of my questions with suggestions on different lift kits and explanations of the differences and benefits of my options. Because of him taking his time to talk with me and answer all my questions, I will be using your shop for any work I would like to do on my truck. Thank you for creating a great atmosphere providing a professional and courteous staff.
"Paul was great to work with on my Hemi Conversion. Having him part of your team is a great asset to support the work you have provided on my vehicle."
”Got to work with Brigham again to schedule, he was willing to work on a weekend to get work done early”
”When Brigham went back to a tech position, worked with John who was very helpful, friendly, informative and interested in my truck.”
”You guys continue to impress!”
”Brigham did an awesome job start to finish with my Tacoma. he was thorough, responsive, friendly, helpful and knowledgeable”
”The bumpers and lighting came out perfect. I will absolutely seek out Brigham and your shop for future work.”
”He even did some of the work himself to make sure it was done right and on time.”
”Value insight staff provides; fact based & not pushing a sale.”
”That is appreciated.”
Great experience! Customer service representatives are friendly and helpful. Really appreciate you guys!!
High Country holds a special place in my heart because I used to come in here to drool over stuff when I was 16 and could barely afford to purchase gas to make the drive down there let alone actually purchase any of the cool stuff they sold. I'm happy to say I'm finally at a place where I can stop drooling and start spending a little here, and they've been beyond professional and helpful.
I've been working with Chris Skalecke mainly, and he's as cool as he is knowledgeable and friendly. I've been in a couple times in the past few months, and I've been 100% satisfied with the customer service, products, installation and price I've received. I unfortunately don't have the time to wrench on my own stuff any more, so it makes me feel good that I can trust these guys to get it right and know it will be as clean as an install as possible.
I don't give out my recommendations lightly, but I certainly feel it's warranted here. You may have to wait a while for an appointment for an install, and I feel that's indicative of the strong demand for their service. Very satisfied customer here - keep up the good work HCP!
"HCP is the only shop I trust to work on my JKUR. I always receive courteous and professional help, and I'm pleased with the quality of service."
"Great info, good price, clean place, job well done."
I was very satisfied with all the work done to my truck
George Decker was very helpful!
The project turned out to be more difficult than expected and required an extra day, but your staff was very good about explaining the project and how it was harder than expected. Great experience, I'll be back in a few months for another project
”Erik was super helpful - teamed up a number of times with me.”
”Always got back to me same day with any questions.”
"I have been 100% satisfied with every experience from your shop. Everyone is so in tune with my Jeep needs."
"Best 4X4 Shop in Colorado. ...Possibly the US too!"
"High Country Performance has done an excellent job helping us upgrade our new Jeep."
"We would highly recommend them and use them for any future purchases."
”Overall I am very pleased with the level of service I received especially from George.”
”Even though a less than $2000 2" lift on a high mileage XJ took a turn and wound up costing much more, I believe the work performed was top-notch and George was great to work with . Thank you!”
I would or will always use HCP4X4 for ALL of my needs
”Chris was AWESOME!”
”Great job! Highly recommend, Jeep is awesome!.”
”Erik Rudolph is very knowledgeable and is a big help getting work don on our Jeep.”
Owen & his crew are always very pleasant, happy, and helpful! I have never had an unpleasant experience at HCP4X4. I consider HCP4X4 the premier 4x4 facility in the state of CO. I will always look to Owen and his sales staff to help me with all of my 4x4 needs. Outstanding ALL the way! Thank you for the excellent treatment!
Went in for a quote on new suspension and some upgrades.
John was very helpful, knowledgable, and professional. Not pushy or sales-y, just willing to listen to listen and help me find the right (not the most expensive) solutions. First impression is excellent and I will definitely be going back multiple times as I get my list of XJ upgrades completed.
"Scheduled work was completed in a timely manner and all employees were extremely helpful! Great communication and explanation at a level that I could understand since I'm not a car person! Awesome first experience. Thank for walking me through the process of fixing my older, high mileage Jeep.
My experience was an incredible one. It started eight months ago when I called in and Brigham spent 30 minutes on the phone walking me through my options-where to got to research different parts along with cautions to be aware of. Fast forward to now and Chris Skalecke went above and beyond to help guide me in the right direction while being honest and transparent throughout the process. The final product turned out amazing and I look forward to doing more business in the future.
”Everyone I dealt with was very knowledgeable which is a huge benefit!”
All guys I spoke with on the phone were very helpful and knowledgeable explaining the different soft top options. Bid came quickly and the work was done well. Super job and really nice guys. Thanks!
Everyone was very pleasant and helpful!
"From the initial 'Do you do this' call to the final pick-up, the folks at HCP were great. Friendly and knowledgable, and didn't talk down to me because I'm female-which does still happen at some mechanically- inclined businesses. I had a lot of inquires and John never got frustrated at that."
"Great experience - great customer service."
Great service! Quality work!
”Nice to be able to take a vehicle in for work and get it back the same day as promised.”
”You have been servicing my JK for 10 years - almost 200k miles.”
”You guys have taken great care of my Jeep and me and it is greatly appreciated.”
"Very pleased with the customer service and results from the workmanship you have provided.
John is exceptional-he understands the products at a high level and offers guidance and insight in layman's terms.
You have delivered on exceptional customer experience- we'll be back.
J Kartus reviewed High Country Performance 4x4 — 5 star
February 10 at 9:32pm · .. Very knowledgable team that will give great advise for any build.
”All staff was outstanding.”
”I want to say Erik Rudolph was Professional, knowledgeable about all products.”
”I had no worries with making all my purchases.”
"You are an honest and fair Company. I trust you. Thanks for a great service experience. I will recommend you to friends and others."
"This was my second experience with you. The fist time was a semi major mod to an 07 Ford Ranger- ARB's - Suspension 10 years ago. Great result and satisfaction. Erik was great!"Thanks.
I get great service each time I come in. I also appreciate that there is no pressure to do work at the shop and the service techs will talk with me about doing some work on my own. Thanks.
”As always Erik + his team are the Best!!!”
I just wanted to add some additional comments on why I am a loyal HCP 4X4 Customer.
The first work I had done by your shop after having some bad experiences at other off road shops, was having a 3.5" lift kit added to my Jeep. This was right before my first trip to Moab and I di dnot know much about Jeep modifications. The sales rep was very imformative and not just selling me parts. He was educating me, which I find to be a very effective sales tool. I had the kit installed and off to Moab I went. First day on the trail and I run into Erik Rudolph by chance(HCP4X4 Salesman). While on the trail I noticed a noise and mentioned it to Erik and right under the Jeep he went. He discovered a bolt in one of the rear shocks worked loose and was missing. He replaced the bolt and got me back running with no noise. After that, I was sold on HCP4X4.
The fact that you stand behind all the work you do will keep me coming back for years to come. I run a 50M sales organization and the only thing that sets my folks apart is customer service from my competitors and you have that figured out.
After years of wanting to modify my jeep, extensive research, dealing with another shop and their total lack of communication, I called high country and pulled the trigger on this little dream of mine.
Chris answered the phone, we ironed out the details and nailed down an appointment date to bring the jeep in, they were a month out at that time which was fine. In that time Chris replied to numerous emails with price quotes and answers to the numerous questions and requests that I had.
It was scheduled to take 2 days but ended up taking three after they found a little damage from an existing wreck that would affect the lift being installed. That was also fine, I didn't want to spend this money and not have it right, great attention to detail and safety.
This shop is busy so plan ahead, you'll be thankful you did, my experience was awesome and the ride of my jeep is unbelievable. Great job !!
Everything was Excellent!!
”Eric and the whole staff was excellent!”
”Great people, great service and great showroom.”
Hey man, Joe W. here -- I brought my 07 Wrangler in this morning with the death wobble problem. Follow up is that your fix for the warped spacer did the trick -- there is no noticeable shimmy any more at any speed. Moreover, the DW problems are infamous for being caused by a dozen different things -- so I had NO clue where to start or how to fix the possible problem myself. In short, you could have easily told me about anything you wanted and suggested all kinds of expensive "fixes" and upgrades. Instead, what I got was an honest answer, a quick fix, some great advice on what "next steps" I should take in upgrades and expected service needs in the future, and a very gracious resolution to my problem. You earned not only my business today, but also my trust. Thanks -- honestly and integrity in business is a rare commodity these days.
As always Owen goes above the role of vendor. Enjoy chatting about life...Good people at HCP4X4. A shout to Mike for giving me a lift home when my Uber App took a dump.
"I usually don't like giving top rating, but I honestly can't justify not! Service is great and Owen keeps me coming back. GREAT EXPERIENCE... Plus they laugh at my jokes :)."
Erik was great to work with. He clearly explained everything so that I as an novice off-roader understood what I needed to do to get the improvements that I wanted on my wrangler. He didn't try to oversell me on anything and I ended up with the improvements that I wanted. Thanks to Erik the Jeep looks great, rides great, and I gained the clearance I wanted. I will be back when I am ready for more improvements.
We worked with Erik Rudolph.
Erik made the whole process of building up our new Jeep very easy and enjoyable.
Our Previous Jeep, '09 Rubicon Unlimited, was fully built out and we liked it very much. It was totaled due to an accident on the highway. We originally were pretty set on building the new one like the old one. Erik asked us how we used out Jeep. He offered a number of different options for the lift, bumpers, skids, and gears.
We ended up with a much different build that is a great setup from our old Jeep. The Knowledge and experience of your staff made the difference. Thank you very much.03/25/16
Erik always takes the time to explain and suggest the parts that I have added to my Jeep Wrangler. I always feel like he has my best interest at heart and I love the results of my Jeep Wrangler build!
"I was greeted five steps into the shop, which is important to me. Chris helped me by figuring out who I am and what I wanted. Very good experience and Chris was informative to all questions.",/p>
"Paul helped me on the install day. Very helpful and all of my paperwork was ready. He than called me two hours earlier than expected!"
"I got my Jeep lifted w/ new tires and wheels and a few extra things put on all in one day and earlier than expected."
"VERY PLEASED, Thank you High Country."
"Great service, Great personal, I always feel confident about my work performed."
"Great jobs guys, thank you. I posted 5 Star ratings on Yelp and Facebook also. I look forward to working with you guys again on future projects. A+"
J Cooksey reviewed High Country Performance 4x4 — 5 star
January 15 · These folks are great to deal with and are really after your best interest! Thanks for taking care of me and my 2011 Taco, you guys rock!!!
My experience from the moment Chris Skalecke worked with me going over parts and suggestions I knew I was in the right shop. Thank You High Country team and staff for being a outstanding shop in Endglewood. you can tell the staff cares. Other shops (nationwide) don't take the time like Chris Skalecke and Joel Vlasin did with me. Thank You and will never hesitate to get work done in the future or suggest work to family and friends! True customer service! Excellent Job!! Chris made lifelong customers out of our family. Thanks Again!
George Decker was informative and helpful throughout the process and was thorough and descriptive in explaining the estimate and work to be completed
Overall a good experience. Competent specialty shop with knowledgeable staff
"We are very happy with the service and experience we have at HCP 4X4. John was so helpful in scheduling out appointments for our convenience. We had a snorkel put on our power Wagon and we are very happy with the service and care taken."
"we also brought our Jeep in to replace a center wheel cap. John took care of that himself. He noticed a burned out bulb in my taillight and took care of that too!"
We can't tell you how much we appreciate John! He always goes above and beyond to answer our questions and help us with our power Wagon and 2 Jeep Rubicon modifications."
Owen is great to work with. I want to mention that if there was some issues that came up after the work was performed he assured me that they would stand behind their work. He's becoming my go to guy!
"Fantastic, Knowledgeable, Professional, On time, and on budget."
"I cannot say thank you enough to Paul and Erik. Service was outstanding. Every time I had a questions, Erik went out of his way to get the answers for me.
As for the work, my WJ finally looks like it was supposed to from the factory. There has been zero issues with steering shimmy.
The lift looks great and it drives great.
"Thank you guys again! I'll be coming back to have you guys do some Protofab front and rear bumpers. ...along with my 500 mile check up.
My salesman John was extraordinary! He was extremely helpful in my difficult scheduling process. He also was very knowledgeable in my search for the best kit for my needs. The install also went great and they competed my truck when promised! I would come back to High Country anytime and I definitely recommend them to all!!
”Very easy to have my OEM fuel tank replaced with a Transfer Flow.”
”E. Rudolph was very helpful and was able to get an estimate to me in a short amount of time.”
”Even though I was asked to be prepared to leave my truck overnight, the only took a few hours.”
John, George, and Erik were extremely helpful. They gave me excellent information and when they found additional problems they gave me a call and explained in detail what was wrong and how to fix it. The truck runs great and my worries when on long trips and in desolate areas have been greatly reduced. The truck is 18years old and needed a lot of work, they did a great job. Thanks!
You guys do a great job, if there is something I want to do to my truck I come straight to you guys!
The reason I chose HCP was the great communication from John Wiskamp via email. He first called and asked what I was looking for and I told him I knew very little about suspensions but I knew I wanted about 3.5" based purely on my friends Jeep. He then followed up with a few different options and of course his opinions on each by email. It was perfect. Saved me a ton of research and helped me make decisions by limiting it down to a handful. Made me feel like I couldn't make a bad choice. I'll happily recommend your services to anyone. Thanks!
I brought my Jeep in for significant work that included a suspension lift, tire replacement, and diff cover replacement. I bought and brought in my own diff covers to replace the stock covers. These were not installed during my initial appointment. I had to come in a week later to have them installed. However, HCP4x4 was flexible to getting the diff covers installed relatively quickly and at my convenience and for this I am pleased and forgive the transgression. I would certainly still use HCP4x4 for my jeep augments.
I have used HCP4x4 for many things. I had them install my AEV lift and Tire Carrier as well as my gearing, etc when I first bought my JKU. I have since used them for purchasing parts, etc and they always provide great advice and reasonable pricing. Erik Rudolph is very knowledgeable and understands how to listen to you and help out with what you need rather then just selling you something.
Erik has for years been a solid source of information and impeccable service. Brigham sought out new wheel/tire combination vigorously and with outstanding results.
Owen did excellent job keeping me informed when the manufacturing glitch occurred
HCP has been great. Any possible issues they have resolved and always go above and beyond to do right for the customer.
Chris, George, and John are by far the best reps you could have. Keep up the good work and customer service.
I have had all of my work done at HCP4x4. They have done a great job and stand behind their workmanship. Eric is outstanding. He has steered me away from purchases that he knew were not right for my rig (even if these purchases would have been better for the shop). I have had NO problems with anything the work they have done on my Jeep JK. I am pretty tough on my jeep and there have been times that things have broken... and more often than not they are taking care of repairs for me that were my fault. You have to be able to trust your shop, and I can tell you that I can trust HCP4x4. They stand behind their name and I won't take my jeep anywhere else.
You have to be able to trust your shop, and I can tell you that I can trust HCP4x4. They stand behind their name and I won't take my jeep anywhere else.
”Very happy with work done and I will be back in for additional parts or installation of parts.”
Everyone was great from George to the incredible mechanic! Excellent job guys! There are very few facilities that could do what you all did! Thanks!
F Vieni reviewed High Country Performance 4x4 — 5 star
April 13, 2015 · .. Terrific job on my Jeep! Everything came out better than expected and completed when expected.
You guys are the best!!!!!!!!!!
"ERik is a true professional and catered to all my needs. Will definitely come back to HCP4X4 and will recommended to friends and family. Thanks for all the help."
HCP4X4 Team is very impressive, Knowledgeable, friendly, and willing to explain technical detail in layman's terms.
Thank you, E Rosen03/30/16
"You guys always do a great job! Everything is explained well and done meticulously- Thanks!"
I just want to say the Jeep rides great, she looks almost perfect (now I need to step up the tire size just a touch) and I really appreciate all the help. Please let Chuck know as well. I was concerned after the first set of springs and the spacers, but you made good on your word and sorted me out. It is refreshing to deal with a shop that actually puts the effort in to make things right. I will definitely be coming back as I work in more mods, hopefully getting to the point of doing the AEV Highline kit, gears, etc. that should be a few years out though.
"You guys are awesome! Best experience ever. Thank you!"
I was very satisfied with my purchase and with the installation process. I visited HCP4X4 in December of 2015 to purchase a hood lock for my 2013 10th Anniversary Rubicon Wrangler. Erik Rudolph helped me with that purchase and took the time to explain winch and bumper combinations that I was interested in. His knowledge and ability to explain the products to me was very helpful. At that time I also inquired about a soft top for my Jeep. He provided me details and a quote for the top. I returned in July of 2017 to move forward on the purchase and install of the top. The process was painless and as promised by Erik. I enjoyed working with HCP4X4 and will use you to further modify my Jeep. I will recommend anyone to go to HCP4X4 and to contact Erik for assistance.
”Eric - Service Rep - Great at explaining work done + detail - also provided info on possible recall”
I went in for an alignment after getting new Teraflex lower and upper adj control arms installed to make sure Axles where positioned correctly and pinion angle was correct on the rear axle. I was VERY happy with the results! It took them longer than the quoted two hours but only charged me for the two hours. They pointed out other issues they saw while it was in the air like a bad front drive shaft and a coolant leak and loose shock bolts. All of which i fixed.
I am so impressed with High country it now will get all my business.
”2nd time I have used HCP4x4.”
”Very helpful and educated me on a better choice.”
Chris Skalecke was outstanding! Chris helped me with my 2016 Tacoma. I was having alignment issues up front and Chris steered me in the right direction(pun intended). Setting me up with some SCP Upper control arms, install, and alignment. I am very, very, very happy!!!!! I will recommend your shop every time , and I will be using your services every and anytime I need something done!!!! A New LOYAL customer! David P. =)
John Wiskamp helped me and was awesome to work with, gave him my thoughts of what I wanted and worked with me to find all the right pieces and parts. The whole experience top to bottom was great and the truck looks super cool!
D McIver reviewed High Country Performance 4x4 — 5 star
February 14, 2015 · .. High Country installed a suspension upgrade, front and rear bumpers and a Warn winch on my FJ Cruiser and did a great job. I had always thought them to be pretty much a Jeep exclusive location but was surprised to learn they did a decent amount of work on Toyota and that many of the employees drive Toyota's. Very good to work with.
"I was taking a trip to Moab recently and needed headlights replaced prior to departing. Your staff was extremely helpful in finding me a last minute appointment to accommodate me so I could leave on time. Thanks!"
”George was my service rep.”
”Best Ever! in my excess work with High Country spending very too much money on my Jeep!.”
This was the third Jeep I had lifted. your service is beyond outstanding. You go way out of your way to provide excellent service. Please don't ever go out of business!
Owen & George were wonderful to work with. They helped us get all the repairs we needed done to our Ford F250 as a result of it being stolen these guys are a valuable asset to this company and dealt with our insurance adjuster through their slow process. We just moved here from Texas and it's a pleasure to work with folks who are knowledgeable and most importantly friendly. We find that most folks are not very friendly like in Texas.
Great Job! Owen, Mike, and Joel were very professional and were great with explanations. Thanks!
Erik Rudolph was very thorough and professional. He explained the technical elements in a very understandable way, and patiently
Being in the service industry all of my adult life, I know the importance of communicating and customer service. It is lacking terribly with other service oriented companies and I have personally experienced the total lack of customer service and rudeness of those people but the personnel at HCP4x4 were GREAT! Their communication was great and the counter personnel were professional and friendly. GOOD JOB HCP4x4!
"HCP4X4 is always a fantastic place to bring all my vehicles! Thanks again Erik for everything! Definitely make sure to refer everyone I know."
"I worked with Erik and he was fantastic. He worked with my picky nature and hard schedule. I also greatly appreciate how up front he was with my inquiries on other items I am interested in getting done on my 4Runner."
"On a side note, as I was waiting for my vehicle today, there were two gentleman also waiting and having an at length conversation about how great you all are. Congrats guys and thank you!!!"
"Products look great, very fast install, very pleasant and helpful staff."
You guys always take care of me, do a nice job, explain things well, and have great customer service!
"Thank you once gain for fixing my '99 TJ! I love that Jeep and I try to keep it in good shape."
HCP 4x4 rocks!!!
I brought in a 2002 Tacoma. Sales staff was outstanding! The guys on the wrenches as outstanding! Work bays seem to be spit shined. Attention to detail is worth the price tag, because they aren't cheap. If ya want it done right and have a bit of disposable income I highly recommend these guys.
John is professional, knowledgeable and a great asset to your customer service! Thanks for everything, I look forward to you guys doing further work on my truck. It looks awesome!!! Everywhere I go people comment on it and I tell them I had it done at HCP4X4! Thanks Again! Chris!
Thanks for all your help!
They did an amazing job. They were very professional, courteous and finished our jeep when they said it would be done!
Suck a great place!
I'm not really a gear head type, but from what I can tell you did a very nice job. I was thankful that Erik showed me some upgraded options, as the cheaper route would have left me unsatisfied. What's equally important is the "after sale" service and attention. I guess I will see what that looks like in 500 miles but will have some more work to be done and I was very happy with what your shop did. Cheers, Charles
I have had a lot of work done at HCP and I will continue to take my Jeep to you guys. Thank You.
”John was awesome!”
”I will forever trust my little Rubicon with High Country 4x4.”
”Thanks a lot John, you were very polite and pleasant to deal with!”
C Nagey reviewed High Country Performance 4x4 — 5 star
February 26 at 7:10pm · .. They did an amazing job. They were very professional, courteous and finished our jeep when they said it would be done!
B Peterson reviewed High Country Performance 4x4 — 5 star
November 15, 2014 · .. Excellent staff and excellent products! Highly recommend them for your 4 wheeling needs!
"John was Outstanding! He was great to work with on this section of the build as I am out of State6 months of the year. His communication was top notch."
Erik was great when I picked up the truck and handled everything smoothly as John was at the SEMA Show.
Erik did a great job in helping with the clutch swap. He provided info when asked and provided insightful help on the value of the swap. Overall a great experience at High Country.
"Tim Greenwald was an awesome salesman and rep for High Country 4X4. He was extremely knowledgeable and helpful to me."
Thank you Tim and High Country."
Thank you for your expertise. My rig is complex and I appreciate you making it road worthy and safe to drive. It means the world to me to feel safe on the highway!
Great friendly staff, helped me review options and make good choices. Thanks!
"A++. My Experience was outstanding and I will be back for more work."
Amazing service from Jason, Tim and Chuck. These guys go all out to make your vehicle looking awesome! My Tundra will never be the same thanks to High Country. My lift kit, rims and tires get complimented daily. Thank you guys!
”Been a customer for almost 10 years. Outstanding every time.”
Joel and John were very helpful. The final build far exceeded my expectations!
"I'd like to thank Paul for his professionalism and helpful attitude. Because of his input I chose to upgrade a factory warranted item versus using the dealership."
"I'd also like to call out the major difference in my experience this visit. There is a much higher level if interest and concern for what the customer is experiencing. High Country built my Jeep two years ago, and while the build went well, the support and attitude afterward did not leave me feeling like I want to return."
Thank you again, B Wimmer.
"Very Pleased. I have used you for 3 different trucks over 5 years. Always great service."
"Recommended you to lots of people."
"I really appreciate you guys getting my suspension dialed in. I will definitely be back!"
It's the best! What more is there to say??? The amount of effort that HCP puts into making the facility including every aspect of the people and service shows it's truly the best in the area. A model to all other shops
Erik was helpful and answered all my questions
"I enjoyed working with Chris and the guys at high Country 4x4. I'm a new jeep owner and was happy to get their help adding a lift, winch and light bar onto my 2014 Rubicon.
Their suggestion for an aev lift was perfect, everything came out great. It's not cheap, but was well worth it. Not only does my 2 door look incredible, the overall ride and handling are way better than the factory set up. I highly recommend this place. THANKS"
Joel Vlasin was great to work with. He explained all the costs up front and answered all of my questions.
”Chris and George were very helpful and thoroughly explained repairs that needed to be made.”
”While I waited for my ride home, Erik was very helpful explaining pros and cons of tires for the type of use my truck gets.”
John was great with the build project and not intimidating at all, which I often find.
The tech's took a lot of time to help explain our options an help us decide what to buy really appreciated that!
John made this whole process super easy and painless...except for the credit card bill coming up!! lol Thanks!
Again John Wiskamp was great to work with throughout the upgrade process!!
Another great job on my Toyota Tundra. The staff and work completed is always excellent! Unfortunately, this time the work took an extra day and it was over the weekend, but excellent work!
A few weeks ago I dropped by to see about having the suspension on my 2001 Chevy Silverado reworked. She's a pretty old ride, over 200k miles, and all the suspension gaps in the front end were way out of tolerance and everything was worn out. I was considering a front-end overhaul and a modest leveling lift but I wasn't sure it was smart to put any money into it at all.
I was shopping for a garage to do this work and I felt that HCP4X4 may not be the right place, believing that it probably wouldn't be worth their time to do the mostly routine work my truck needed. I had the same thought when I first pulled up to the shop and saw all the 6-figure toys parked out front. Heck, most of those things were sporting more money in tires and rims than I wanted to spend on the whole job. Clearly they get a lot of business from guys who bring them high dollar work. But I was already there so I went in and talked with a guy at the counter named Eric Hahn, expecting to be brushed off. But my experience was completely the opposite.
After a 15-minute conversation Eric had completely turned me around and convinced me that HCP4X4 valued my business and was willing to perform whatever work I needed. So I turned my old truck over to them and in two days it became a different animal. It went from a nerve-wracking cracking, clanking shimmy machine to a smooth and capable drive sitting on a few more inches of clearance and which commands my respect for the guys' work ethic and the value they place on maintenance work done well for a great price. Some of the best money I ever spent.
I had a fantastic experience with HCP4X4. Their quality of work, customer service, and after-purchase care were all top notch. I will go most definitely back to them if I ever have another car that needs a lift or suspension upgrade.
"It was nice to see the wheel/tire displays in the showroom. Easier to make a choice by seeing them in person. Tim was knowledgeable and professional. Thanks for a great experience."
Service Appointment & Drop Off Time: 1 Dropped off at 6:30. No Problem.
Vehicle Pick Up Process: HCP Called at 2pm vehicle ready. Picked up vehicle at 5pm.
Overall Experience: This is the 3rd time I've had a vehicle in for stuff! Every time I've been pleased. I will be back.
Great job! Very Happy! Will use you guys again! No B.S. just friendly and knowledgeable!
Super legit shop. They have mail-order shop prices with real-life wheelers behind the counter to help guide you in the right direction. Even if you don't have a 12' tall Jeep, they're willing to give you excellent service and talk you through your purchase to be sure you are getting exactly what you need.
Erik was excellent! Very patient and explained everything to get the desired look and ride out of the truck. Also, thanks to Owen for calling Fabtech and getting the kit shipped in time for the install. REALLY appreciated it!